Refund policy
Last updated:29/4/2026
At Strify, we want you to be fully satisfied with your purchase. If you are not happy with your order, we’re here to help.
1. Return Eligibility
We accept returns under the following conditions:
- Return request is made within 7 days of delivery
- Item is unused, unworn, and in original packaging
- Item is not marked as final sale or non-returnable
2. How to Request a Return
To start a return, contact us at:
📧 Email: strify.drop@gmail.com
📞 Phone:+19283931481
Please include:
- Order number
- Reason for return
- Photos (if item is damaged or defective)
3. Refunds
Once we receive and inspect your return:
- Approved refunds will be processed within 5–10 business days
- Refunds will be issued to your original payment method
- In some cases, we may offer store credit or replacement
4. Damaged or Wrong Items
If you receive a damaged, defective, or incorrect item:
- Contact us within 48 hours of delivery
- We will provide a free replacement or full refund
5. Non-Returnable Items
The following items cannot be returned:
- Used or damaged items caused by customer
- Clearance or final sale products
- Items returned without original packaging
6. Shipping Costs
- Return shipping cost may be paid by the customer unless the item is defective or incorrect
- Original shipping charges are non-refundable
7. Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank or payment provider
- Contact your bank/card company
- If still not received, contact us
8. Contact Us
For any questions about returns or refunds:
📧 Email: strify.drop@gmail.com
📞 Phone: +19283931481
📍 Business Location: United States